India Retail News

The rioting and disorder that we witnessed in August of last year thrust retail crime into the public eye and highlighted the importance of tackling retail crime at an early stage. This criminal behaviour had a significant impact on retail business but, most importantly, on retail staff and customers. It was reassuring to see so many of those responsible remanded in custody and given custodial sentences. Nevertheless, the high percentage of those who had previous convictions remains a matter of significant concern. In this paper, we note that retailers have recorded a reduction in the number of customer thefts, employee thefts and burglaries. However, the average cost per incident increased across all categories of crime.