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October 26, 2012News for the Retail Industry
 
  Active Discussion 
Cover Story- Malls or Stand-alone

Read more / Join the discussion on LinkedIn

  At a Glance 

News - Headline, Apparel, SpecialtyNews - Food, QSRTrends & Insight
  News - Headline, Apparel, Specialty .. 
IKEA furniture to retain Scandinavian style in India
Times of India
IKEA customers used to assembling its flat-packed furniture will, if the Swedish firm's design boss has his way, soon be able to add their own touches to products before buying. The furniture retailer, which has grown into a global giant from its small-town roots in the heart of southern Sweden, is seeking new markets, with India on its horizon. Even there IKEA - known for its budget furniture in huge stores - expects to keep to a Scandinavian form characterised by stripped, functional design, IKEA design manager Marcus Engman said. "It would enable them to turn an IKEA product... into their own unique thing. I think this will be important for us going forward," said Engman. He said customers might make adjustments to a sofa, or create their own fabric patterns via the IKEA website. Facebook Twitter Linkedin Email

Manish Arora, BIBA form JV to retail designer label
Economic Times
Popular fashion designer Manish Arora has joined hands with ethnic women wear retailer BIBA to form a joint venture for retailing his label 'Indian by Manish Arora'. The new JV, in which BIBA will have 51 percent stake, will launch its first store next month at the national capital, followed by three more in the next six months. Commenting on the development, BIBA Apparels Managing Director Siddharath Bindra said, "The first store will be opened at DLF Emporio in Vasant Kunj in Delhi. We will open four store in the next six months." The JV will open a total of 20 outlets in the next two years, he added. Said Arora, "We were looking for the right partner to take the 'Indian by Manish Arora' brand everywhere. The brand already exists and association with BIBA will take it to more consumers with exclusive outlets." Facebook Twitter Linkedin Email

Developers shrinking size of malls on lower demand and rising construction costs
Economic Times
Certain developers are shrinking the size of their upcoming malls by almost half due to lower demand from cash-strapped retailers and rising construction costs. About half a dozen developers are now constructing malls between 2 lakh and 6 lakh square feet each, compared with their earlier plans of over 10 lakh sq ft, as many retailers have put on hold their expansion plans in the wake of the economic slowdown. For instance, Prozone Capital Shopping Centre, a joint venture between Provogue India and Capital Shopping Centres Plc, is now setting up its 8 lakh sq ft mall in Nagpur in two phases. In the first phase, the company will develop a 4 lakh sq ft mall, which will be doubled if market conditions improve. Facebook Twitter Linkedin Email

Store One Retail surges on stellar Q2 performance
Business Standard
Store One Retail India has surged 17 percent to Rs 39 on back of heavy volumes after reporting two-fold jump in net profit at Rs 10.53 crore for the quarter ended September 2012. The company engaged in department stores business had profit of Rs 5.17 crore in previous year quarter. Total income from operations grew 29 percent at Rs 21.90 crore on year-on-year basis. The company reported profit of Rs 19.03 crore for April-September period, has surpassed its entire previous fiscal net profit of Rs 11.83 crore in first six months. Facebook Twitter Linkedin Email

Global institutes line up to offer courses in retail management
Economic Times
Even before a Walmart or a Carrefour steps into the booming Indian retail arena, global retail institutes are on their way to teach a few tricks of managing the shop floor to local management students. Barely a week within the government opening the gates to foreign direct investment in multi-brand retail, Australian Retail College, which specialises in long-term training and development programmes for retailers in Australia, launched its first post-graduate programme in retail management in Hyderabad. The campus, started in collaboration with local retail institute Great India, will be followed by a second branch likely to be opened soon at Lavassa, near Mumbai. Facebook Twitter Linkedin Email

Companies bet on duty-free shops to encash festive season
Economic Times
Makers of fashion apparel, watches, liquor, perfumes and cosmetics are making an aggressive beeline for duty-free shops at airports over the next four months, to cash in on the festive season. Duty-free prices of these categories are about 30 to 50 percent cheaper than at traditional retail stores. The holiday months of October to February see the highest numbers of inbound and outbound travelers. To cash in, airport duty-free retailers have almost doubled stocks from a year ago. Most of the sales offtake is expected to come on the back of promotions and freebies which range from free F1 tickets and holidays in Macau to 1 kg gold. Facebook Twitter Linkedin Email

  News - Food, QSR 
Belgian chocolate company Leonidas opens first franchise outlet in India
fnbnews.com
Leonidas, the leading chocolatier from Belgium, offering premium range of chocolates, has opened its first franchise outlet in India at Santacruz West in Mumbai on Tuesday. The outlet has been set up following a tie-up between Premium Pralines Pvt. Ltd and Leonidas for importing and distribution of the chocolates pan-India. Currently, the company sells over 115 products through 1,600 outlets across the world. Facebook Twitter Linkedin Email

India's coffee market competition is ferocious: Howard Schultz, Starbucks
Economic Times
Howard Schultz, Chairman & CEO, Starbucks, in this interview, gave his take on the partnership with the Tatas as well as his India strategies. "The coffee market in India is ferocious in terms of competition. There are so many players trying to do what we think we can do better. What Tata brings is a unique perspective in terms of real estate acquisition capabilities, the opportunity to integrate Starbucks into Taj Hotels, the ability to bring food from the Taj into Starbucks stores and the capability that we just could not do on our own just in terms of the infrastructure and distribution. Their previous experience had no bearing whatsoever on what we thought would be a fantastic partnership," said Schultz. Excerpts from the interview: Facebook Twitter Linkedin Email

Red Mango gives healthy taste to yoghurt
Moneycontrol.com
Rahul Kumar, MD & CEO, Red Mango, started premium frozen yoghurt brand in India. The brand is present in over 25 countries and 350 locations in India. In the last nine months, Red Mango has set up over five stores and is planning a gross revenue of Rs 8 crore and 15 new stores by next year. Frozen yoghurt, which is low in fat, packed with healthy ingredients and served with simple toppings, is the newest desert doing the rounds. Rahul Kumar brought Red Mango, the US's premium frozen yoghurt and smoothie brand to India. Red Mango launched its first store in January 2012. Facebook Twitter Linkedin Email

  Trends 
Interview with Mr.Sharad Jaiprakash, Arkarise
India Retail News
With the growth of outsourcing industry, organizations around the world became increasingly reliant on technology to connect countries and enable seamless communication. Telecommunication grew manifold during this boom and the telecom sector provided the much needed push to the growth of the outsourcing industry. Arkarise, an organization specializing in providing telecom infrastructure solutions by helping global companies on their brand management, marketing and distribution operations, has recently introduced Accutone by revamping its market strategies, competitive products & strong service setup for Indian customers. Accutone (http://www.accutone.com/) is one of the world's best in designing and manufacturing headsets for contact centers and has presence across continents. Excerpts from an interview with Mr. Sharad Jaiprakash, Founder & Director, Arkarise, the official brand partner for Accutone in the APAC market: Facebook Twitter Linkedin Email

Odisha realtors welcome FDI in multi-brand retail
Business Standard
The recent decision by the Union government to allow 51 percent foreign direct investment(FDI) in retail has been welcomed by Odisha's realty developers. Even as the state government has kept its cards close to its chest on the move to allow foreign investors in multi-brand to the state, developers feel that such a reform will boost the real estate sector. "FDI is a boost for the real estate sector in the state. Government should act as facilitating agent to accommodate these retail players," said Tapan Mohanty, Managing Director, Z Engineers Pvt Limited, a city-based realtor. Facebook Twitter Linkedin Email

Retail segment drives real estate growth in West Delhi
Economic Times
The retail segment of realty is gaining a lot of attention in West Delhi, thanks to rising disposable income of residents, higher level of education, infrastructural up gradation of the region and lack of affordable space in prime locations like south and central Delhi. "Retail realty in this region has witnessed a phenomenal growth in a decade," said Santhosh Kumar, CEO of Operations with real estate consultancy Jones Lang LaSalle (JLL). "Disadvantage of south and central Delhi has turned into a positive point for the growth of retail in West Delhi. With limited space availability, crowded retail market and exceptionally high cost in south and central Delhi, western Delhi could position itself perfectly in terms of availability of cheaper land and thus lower cost both for developer and retailer. This has resulted in shift of retail from other regions to west Delhi making it a hub of realty retail." Facebook Twitter Linkedin Email

Wal-Mart, in China, pushes suppliers down green path
Economic Times
Wal-Mart Stores Inc has given global suppliers five years to comply with its environmental rules or risk being pushed off U.S. shelves at the world's largest retailer, expanding a sustainability campaign launched in 2009. The new requirements, announced in China where Wal-Mart has more than 20,000 suppliers, will compel workshops that churn out much of the world's toys, clothing and electronics to improve on energy efficiency, waste reduction and other markers on the retailer's checklist. Wal-Mart said the checklist was voluntary. But if suppliers fall short, they could be cut off from the nearly 4,000 Walmart discount stores and more than 600 Sam's Club wholesale warehouses that the company operates in the United States. Facebook Twitter Linkedin Email

FDI in retail sector just a part of the ruse
Livemint
It is no longer a matter of debate that the Indian economy is under stress. A mild stagflation coupled with the so-called "twin deficits" (fiscal and current account deficits) has led to warnings of a possible downgrade by international rating agencies. Unfortunately, the so-called reforms by the government, especially the opening of the retail sector to foreign investors, are hardly the answer to the problem. To make matters worse, the political reaction to the issue of foreign direct investment (FDI) in retail has only added to the government's woes and now poses a threat to its political stability. Facebook Twitter Linkedin Email

  Insight 
Meeting The CRM Challenge In 2012 And Beyond
Retail TouchPoints

In this new era, the customer leads rather than follows; actively comments rather than passively receives; and demands personalized attention rather than mass market messaging. In order to thrive, particularly during an economic downturn, a lasersharp focus on this newly empowered customer is more important than any other must-do on a company's strategic project list, according to William Band, a Forrester Research analyst. The majority of retailers already recognize the essential value of supporting their business processes through CRM in this customercentric age. According to the 2012 Retail CRM Survey from Retail TouchPoints, sponsored by Epicor Retail, nearly 80% of retailers either have (63%) or plan to add (16%) a Customer Relationship Management (CRM) program.

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Cover Story- Malls or Stand-alone (Premium) - View Free Sample
The popularity of malls can be gauged quite simply from the fact that we visit malls more often than we go shopping. This is what retailers are cashing in on. Visiting a mall is not just restricted to shopping because malls accommodate entertainment and dining as well. For some it's also another way to unwind after a hectic week. But do the extra visits enhance chances of unplanned purchases? Statistics show that it does. Managers at apparel stores reveal that 30-40 per cent people who walk into the store actually make a purchase. This explains why malls are so important in the increasingly harsh retail environment. Retail experts who keep an eye on the changing line-up in shopping centres reveal that small regional brands are increasingly moving off the high streets and into malls. Malls are the new interesting place offering experiences that amuse, delight and entertain. Until a few years ago, the general perception was that malls only attracted those looking to kill time and window shop. So it was the high streets where real sales happened. This view is slowly changing. Air-conditioned comfort and easy parking are leading the shoppers to malls. Not to forget the snob value. With multiple malls coming up across the country, mall developers are offering low rentals to retailers as an incentive to enter their properties. Limited supply of real estate on high street is another reason for the move. Malls also offer a retailer the comfort and advantage of being in the midst of other like-minded brands that may drive in the walk-ins. A good mall can provide an independent store owner a continuous flow of potential customers. Basic amenities such as rest rooms, dedicated parking space and food courts are available at the malls, whereas the stand-alone stores lack these facilities or they come at an extra cost. While shoppers prefer visiting malls as against stand-alone shops, even retailers find the former more affordable at times.

Challenges and Growth Drivers in Food and Grocery- Ravi Kannan of Snowman Logistics (Premium) - View Free Sample
Ravi Kannan, Director & CEO at Snowman Logistics Limited (SLL) discusses the issues, challenges and growth drivers in the food and vegetable industry, and reveals SLL's future plans. SLL has temperature controlled warehouses at 17 locations which are integrated with ERP for seamless flow of information between all the branches. SLL plans to ramp up its warehousing capacity from 21,780 MT to 60,000 MT by 2014-15.

Category Watch- Sneakers (Premium) - View Free Sample
The white canvas Saturday school shoe of yore has donned newer hues in a sportswear market which has the potential to grow at 33 per cent between 2010-14. With a handful of brands at play in this niche category, the opportunity in a billion plus population is huge. S&A looks back and forth. Since the rubber-soled plimsolls of the late18th century to the canvas topped multihued sneakers (because the rubber soles made walking so quiet that a person could sneak up on someone) of today, sneakers or keds or canvas shoes, have come a long way. The world over, especially in the US, sneakers emerged as "artifacts of societal shifts, reflecting social revolution in the 60s, punk rock rebellion of the 70s, and hip-hop identity of the 80s. Sneakers are a consumable aesthetic representation of culture, and their value as a medium for communication transcends the leather, mesh, and rubber of which they are comprised." Back home, the white canvas Saturday school shoe was the only avatar that the common man was familiar with until almost the late 80s. It was a minuscule number that was aware of the Nikes, Reeboks, Adidas or Puma. A study by Ernst & Young estimates the sportswear retail market at Rs.365.8 billion, expected to grow at a robust CAGR of 33 per cent during 2010-14. Out of this the footwear segment makes up for 60 per cent of the total market. Anupam Bansal, Director, Liberty Shoes, pegs the total footwear market "at about Rs.20,000 crore, with the unorganised segment hogging almost 85 per cent. Out of this, the sports shoe market would be roughly a Rs.3,000-Rs.4,000 crore market. The market would be more in the organised segment because the sports shoe is a technology product and most of the people are making sports shoes in an organised set up" .

The Business of Design- Making SALE a big deal (Premium) - View Free Sample
In a competitive market retailers and brands are constantly trying to increase their topline with offerings, promotions and store experience strategies. SALE is a time tested strategy to attract footfalls and increase conversions with well communicated compelling offers. Stores and brands use different communicate strategies in their SALE windows - some a no fuss message to create awareness and a very few others opportunistically transforming them into Brand Billboards. SALE ! SALE ! SALE ! Scream the news papers and store windows in the market place which are working on grabbing the attention and enticing shoppers with irresistible deals . It's often human to be unable to resist a great deal and Retailers and Brands have taken full advantage of this right from when discount retailing came into existence in the 1950s. Deals often change 'wants' into 'needs' and retailers use this as a panacea to most topline challenges. Nielsen's recent Shopper Trend Study reveals that 30% shoppers change store and brand based on promotions offered. Also, 54% of brand or store loyal shoppers are active deal seekers. Markdown Sales are either a planned seasonal event or a tactical call to address specific stock issues. For each, the tone and effort of the sale is different. I prefer calling them- Complete and Overlay Sale Windows. In the former, SALE is the primary single message in the window and in the latter it's a secondary communication message added onto to the window communication promoting a featured offering.

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