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October 31, 2012News for the Retail Industry
 
  Active Discussion 
How Independent Grocers can expand

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  At a Glance 

News - Headline, Apparel, SpecialtyNews - Food, QSRTrends & Insight
  News - Headline, Apparel, Specialty .. 
What makes the Indian shopper different and what retailers ought to do to keep them hooked
Economic Times
Retailers and product manufacturers need to be on their toes. The retail landscape in India is evolving quickly and shopper expectations are soaring. Consumers are no longer content with the ordinary or the predictable, they are now looking to draw emotional connections with a brand and to have more meaningful retail experiences. A new study from Fitch reveals that the Indian shopper has a particularly high desire for inspiration. Indeed, 69% of Indians want to be inspired when they shop, compared to only 49% of UK shoppers and 51% of Americans. Local retailers will need to react to this call for creativity to ensure that the traditional bricks-and-mortar store remains relevant and engaging, especially with the advent of FDI. The apparel sector in particular must pay heed to the dramatic surge in customer expectations. India's plea for inspiration is loudest among these shoppers with 84% of Indian women aged 16-24 expressing a wish to be inspired when shopping for fashion. So what can a clothing store do to meet these burgeoning desires? Facebook Twitter Linkedin Email

Shoppers Stop posts Q2 consolidated net loss of Rs 5.58 cr - Livemint

Shoppers Stop Ltd reported a consolidated net loss of Rs 5.58 crore for the three months ended September, against a profit of Rs 10.23 crore in the corresponding year-ago quarter, as buyers kept away from its flagship stores. Consolidated revenue for the K Raheja Corp. group company, which operates large-format department stores and specialty stores such as Crossword and Mothercare, grew 13% to Rs 909.16 crore helped by its new stores. Parent department store chain Shoppers Stop's net profit fell 67.21% to Rs 6.38 crore and revenue grew 17% to Rs 664 crore. Facebook Twitter Linkedin Email

Multi-brand retailer V-Mart plans IPO to fund expansion - Fibre2fashion.com

Multi-brand retailer V-Mart plans IPO to fund expansion
Fibre2fashion.com
V-Mart, the multi-brand Indian retail chain, intends to float an initial public offer (IPO) to raise Rs 1.2 billion to be utilized for opening more outlets. The company, which presently operates 62 outlets at 52 locations, intends to take this number to 120 by March 2015, by opening 58 new outlets in 55 new locations, the majority being in tier II and III cities. While Rs 1.2 billion of the proposed Rs 1.8 billion investment would be raised through IPO, the rest would come from internal accruals, V-Mart Retail Chairman and MD Lalit Agarwal said, adding that the company's current debts stand at around Rs 450 million. According to Mr Agarwal, V-Mart has aggressive expansion plans in Northeast India, and intends to ensure its presence in all the states of the region. The Northeast region has great potential which has not yet been exploited by any leading organized retailer, he added. Facebook Twitter Linkedin Email

Nickelodeon is going gung-ho to promote its recently launched show titled 'Motu Patlu'. The show is being advertised aggressively on the network besides being promoted through on-ground activities and strategic promotional partnerships to ensure optimal reach. The channel has tied up with retail chain Pantaloons and will be actively present across 18 Pantaloons outlets in Mumbai and Delhi to ensure "maximum" brand visibility. In an attempt to be present wherever kids are, Nickelodeon has also tied-up with gaming outlet Timezone. Here kids can participate in the 'Motu Patlu' contest through the Kiosk's at Timezone and also sample the show, while they win 'Motu Patlu' merchandise. Facebook Twitter Linkedin Email

Mc Three Carpets to enter India in partnership with Ambadi - Zee News

Murugappa group firm Ambadi Enterprises on Tuesday entered into a partnership with Belgian rug maker Mc Three Carpets for retailing the latter's products in India. The company which launched international floor coverings under the brand name 'Ambadi' will initially import the carpets from Mc Three and will exclusively market them in India at select stores."We have partnered with Mc Three carpets to bring the European rugs to India at affordable prices," Ambadi Enterprises Vice President and Business Head Vishy Shenoy said. Starting this festive season, the company will roll out the carpets in over 30 outlets in Delhi and NCR. "After March 2013 we will target the North Indian market. We plan to achieve a pan India footprint in about 12-18 months," Shenoy said, adding the company intended to have a significant presence in the estimated Rs 1,000 crore Indian carpet market. Facebook Twitter Linkedin Email

China, India hold key to retail; Western Europe has worst growth prospect: Survey
Inside Retailing
Chinese and Indian markets are offering the greatest growth prospects for retail and there is cautious optimism about local consumer confidence, according to a new global survey of retail CEOs. The survey, conducted by Monash University's Australian Centre for Retail Studies (ACRS) on behalf of the World Retail Congress, asked 219 senior retail executives from around the world about their view of the year ahead. Research Director of ACRS, Dr Sean Sands, said the results showed that retail CEOs were still cautiously optimistic about growth in their sectors, even with the state of the global economy. "The survey rated China and India as the best growth markets globally, while Western Europe was rated as the worst growth prospect, despite the majority of current sales being from this region," Sands said. Facebook Twitter Linkedin Email

Delhi ranked 10th among shopping hot spots in Apac - mydigitalfc.com - Asian Age

Delhi figures among the 10 most attractive cities for international travel shoppers in the Asia-Pacific region, a report says. Delhi came 10th in the Globe Shopper Index, published by Global Blue on Monday, a few points behind Seoul and ahead of Manila, while Bengaluru ranked 14th, and Mumbai, 16th. The national capital's good performance was driven by its score in the affordability category, where the cost of transport and hotels were better than many other cities in the Index. The length of the city's sales seasons also helped Delhi to a good score. The sales seasons last more than 13 weeks of the year in Delhi, the fourth longest of the cities on the Index, a statement said. In Delhi, globe shoppers have good opportunities for bargaining and the city ranked second on the Index with a few other cities as a place to bargain for a good price. The national capital also scored well on climate and tourist sites, however, its performance was held back by the quality of public transport and the cost of some luxury items such as watches and electrical goods. Facebook Twitter Linkedin Email

  News - Food, QSR 
New Silk Route is likely to buy India rights of Nando's
Times of India
Private equity firm New Silk Route (NSR) is likely to acquire a 74% stake in Nando's Indage Restaurants, a group company of the pioneering wine maker Shamrao Chougule family, which controls the financially troubled Indage Vintners. The $1.4-billion NSR has set aside $100 million to build a platform of restaurant assets; it had acquired a controlling interest in South Indian fast food chain Adiga's, earlier this year. Sources said the Chougule family would retain a minority stake in Nando's, which they had launched with much fanfare eight years ago. NSR declined to comment while Indage Group director Ranjit Chougule did not respond to phone calls. The source said that discussions were at an advanced stage but that no final deal has been struck. Facebook Twitter Linkedin Email

  Trends 
Interview with Mr.Sharad Jaiprakash, Arkarise
India Retail News
With the growth of the outsourcing industry, organizations around the world became increasingly reliant on technology to connect countries and enable seamless communication. Telecommunication grew manifold during this boom and the telecom sector provided the much needed push to the growth of the outsourcing industry. Arkarise, an organization specializing in providing telecom infrastructure solutions by helping global companies on their brand management, marketing and distribution operations, has recently introduced Accutone by revamping its market strategies, competitive products & strong service set-up for Indian customers. Accutone (http://www.accutone.com/) is one of the world's best in designing and manufacturing headsets for contact centers and has a presence across continents. Excerpts from an interview with Mr. Sharad Jaiprakash, Founder & Director, Arkarise, the official brand partner for Accutone in the APAC market: Facebook Twitter Linkedin Email

Why are India's retailers afraid of Wal-Mart? - CNBC.com

Why are India's retailers afraid of Wal-Mart?
CNBC.com
Indian supermarket chain owner Ramesh Lahoti says he has every reason to fear encroachment by global retailers--since 2007 he has had to close five of his M.K Retail stores in the southern city of Bangalore due to stiff competition from Germany's METRO Cash & Carry. If Wal-Mart, the world's biggest retailer, sets up shop near his existing eight stores in India's third most populous city, Lahoti says the future of the family-run business will be in jeopardy. "There's a question mark over the future of my establishment," Lahoti said. "We cannot compete...What will happen when I keep on closing my shops? Ultimately after 10 years there will only be big retailers." Lahoti is one of millions of Indian shop owners who staunchly oppose a government ruling last month to allow foreign multi-brand retailers such as Wal-Mart to open stores in India. Analysts, on the other hand say the entrance of Wal-Mart could actually improve India's supply chain distribution issues, which have been plagued by infrastructure and inefficiency woes. Facebook Twitter Linkedin Email

India's young sparks rise in online retail activity - Rapaport

India's young sparks rise in online retail activity
Rapaport
India's online retail activity is growing at a rate of 43 percent a year, with women increasingly active on the web, a recent study revealed. Women account for about 40 percent of the approximate 125 million Internet users in India, the joint research by the Associated Chambers of Commerce and Industry of India (ASSOCHAM) and comScore showed. "Interestingly, about 75 percent of the online audience is between the age group of 15 to 34 years old, [so] India has one of the youngest online demographics globally," said D S Rawat, Secretary General of ASSOCHAM. Rawat noted that India's young age demographic has proportionally contributed to the country's online consumption; strong growth categories focused on younger audiences in the past 12 months. Facebook Twitter Linkedin Email

  Insight 
Customer Shopping Experience In Malls With Entertainment Centres
Academic Journals

The paper explores and assesses the shopping experience of customers' visits at malls with entertainment centres. The purpose of this paper is to provide an insight into the role of external and internal variables influencing the choice of Mall, as well as customers' shopping behavior. The data for this study was compiled from a survey of shoppers in two malls with entertainment centres (City Centre Mall and Express Avenue Mall of Chennai). The findings would be of interest to owners of shopping malls.

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How Independent Grocers can expand (Premium) - View Free Sample
Having successfully established their brand name and value, many independent grocers are confident of creating new demand pockets in different locales. However, expansion into new territories or within tried and known regions, involves an appraisal of the strengths and weaknesses of the existing business in order to gauge the ability to expand. Local retailers with a single or chain of stores are increasingly considering to expand their presence in the marketplace by creating multiple locations. Expansion gives them an opportunity to leverage on their retailing skills including their products, customer service, a strong customer base, etc, which they can build on or replicate in another store in a new location. By extending their reach into newer territories, they can further reinforce and enhance their brand image. However, unlike big chains who have the money and resources to conduct feasibility studies, test new territories, and can even withstand possible closure in case the project fails to be financially viable, independent retailers, specifically regional grocers, have to move more cautiously by adopting the most appropriate strategy Expansion is necessary if the retailer wants to compete in the marketplace. By offering consistent customer service, he can replicate the success achieved in another location and garner a larger share of footfalls and customer loyalty, while at the same time maximise his profits.

Frozen Ready-to-Cook- Category of the Future (Premium) - View Free Sample
Manufacturers and retailers are defining frozen ready-to-cook products as 'the category of the future' and, together, finding ways to increase consumer awareness and visibility across both modern and traditional retail outlets The increasing number of time strapped consumers and double income families on a lookout for fast and healthy cooking options are bringing a change in the Indian household as they veer towards processed food. The frozen ready-to-cook (RTC) category is riding this wave of increasing demand. Factors like expansion of modern retail, increase in disposable incomes, and cold chain network are also contributing to the growth of the category. According to Euromonitor, the frozen processed food value sales grew by 13 percent to pass Rs 2.8 billion in 2011. Products like sausages, French fries, nuggets, and tikkis are rising in popularity and attracting a number of companies like Al Kabeer Exports, McCain India, Himalaya Simplot, Venky's India, Mother Dairy Fruit & Vegetable, Innovative Foods (brand Sumeru) who are all betting big on RTC. A Euromonitor report reveals that the period between mid 2010 and 2011 saw many new product launches from established players. "With the pressure on time and as people understand this category better, I think it is the category of the future," says Vikas Mittal, Managing Director, McCain Foods India.

Fashion Retailing in the next decade (Premium) - View Free Sample
Future of the fashion retailing in India seems to be promising and full of potential for fashion retailers, provided they diversify their portfolio. Ankur Bisen, Head of Consumer Products and Retail AT Technopak Advisors, discusses the three trends that will significantly impact the country's fashion retailing industry. A retail shop is an important economic unit that puts on display not just goods but also the interplays of suppliers and consumers. While suppliers want to put for sale what they can effectively make and source, consumers want to purchase what they want and afford. In the coming decade, this template for fashion retailing in India is poised for a fundamental change. Three trends will drive this change. Interestingly, the opportunity is up for grabs for retailers and brands of all shapes and sizes. First trend will be driven by the persisting economic uncertainty. This reality has already become a part of our daily lives and will continue to be so in the next decade. Households across income levels will re-jig the pecking order of their consumption basket. Unfortunately, fashion products (being discretionary purchases) will not feature high on the list. This will compel consumers to trade off psychological premium in fashion products over value offers. People will trade down on price and will increasingly hunt for affordability without compromising on fashion quotient. This is easier said than done. Affordable fashion will not imply cheap imports or insipid products. Torchbearers of affordable fashion that will not compromise on fashion quotient will dominate fashion retailing in the next decade. The success of brands such as Biba, Fast Track, and Wildcraft holds lessons for Indian brands to dovetail fashion quotient with affordability. This rule will cut across price points. Zara and Mango's success in India is a harbinger of things to come.

Cover Story- Malls or Stand-alone (Premium) - View Free Sample
The popularity of malls can be gauged quite simply from the fact that we visit malls more often than we go shopping. This is what retailers are cashing in on. Visiting a mall is not just restricted to shopping because malls accommodate entertainment and dining as well. For some it's also another way to unwind after a hectic week. But do the extra visits enhance chances of unplanned purchases? Statistics show that it does. Managers at apparel stores reveal that 30-40 per cent people who walk into the store actually make a purchase. This explains why malls are so important in the increasingly harsh retail environment. Retail experts who keep an eye on the changing line-up in shopping centres reveal that small regional brands are increasingly moving off the high streets and into malls. Malls are the new interesting place offering experiences that amuse, delight and entertain. Until a few years ago, the general perception was that malls only attracted those looking to kill time and window shop. So it was the high streets where real sales happened. This view is slowly changing. Air-conditioned comfort and easy parking are leading the shoppers to malls. Not to forget the snob value. With multiple malls coming up across the country, mall developers are offering low rentals to retailers as an incentive to enter their properties. Limited supply of real estate on high street is another reason for the move. Malls also offer a retailer the comfort and advantage of being in the midst of other like-minded brands that may drive in the walk-ins. A good mall can provide an independent store owner a continuous flow of potential customers. Basic amenities such as rest rooms, dedicated parking space and food courts are available at the malls, whereas the stand-alone stores lack these facilities or they come at an extra cost. While shoppers prefer visiting malls as against stand-alone shops, even retailers find the former more affordable at times.

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